When it comes to promoting your mortgage company, the content on your website and social media
profiles is important—but it doesn’t tell customers everything they need to know.
Customer reviews build trust. While you can do that yourself to some extent with authoritative content, the reality is that no company can provide an objective self-assessment. Buyers trust other buyers more than they trust you. They want to know about the real-life experiences of people they can relate to. If you don’t have that, you end up losing leads to well-established competitors.
It isn’t easy to get reviews. It takes a lot to motivate someone to sit down and type out even a brief one-sentence review, much less something long, detailed, and thoughtful. Plus, many customers simply do not know how or where to post a review.
We Build, Manage, and Market Your Reputation through Positive Reviews
Going from 0 reviews online to 5 stars and dozens of reviews requires a plan. At Mortgage Broker Marketing, we have extensive experience facilitating reviews through our proprietary feedback system. We have a powerful app which lets customers leave positive feedback on Yelp, Google Places, and Facebook with a single click. If customers forget to leave a review, we follow up with them and remind them. We then market those reviews on your website and your social media pages.
We Can Also Help You Manage Negative Feedback
The flipside of reviews is negative feedback.
Even the best company can suffer from the occasional bad press. Maybe one of your competitors has decided to smear your reputation and has posted false, misleading or negative statements on review sites or social media. Just one bad review can put a significant dent in your sales.
If this happens to you, we can help
We can bury negative feedback quickly when necessary simply by collecting more positive reviews. But we can also help you to respond positively to negative feedback. If you handle poor feedback conscientiously, you can actually turn it to your advantage. This can set you apart from your competitors and garner respect from prospective and existing customers.
Whether you are just starting out and need to build a reputation from
the ground up or you need to manage the reputation of a well-established
We will ensure that you present the best possible image at all times. Give us a call at
(844) 899-9676 or email us at email@example.com.
to find out how Mortgage Broker Marketing can grow your business through online reviews!